Delivery and Refund Terms
TodoMore is a cloud software service — nothing is physically shipped. This page explains how the service is delivered, how to cancel a subscription, and when fees are refunded.
Last updated: 27 August 2026
1.Nature of the Service
TodoMore is an intangible software service accessed over the internet. What you purchase is not goods but time-limited access to the features included in the plan you select.
Shipping, delivery charges, delivery addresses, order tracking and physical returns therefore do not apply to TodoMore.
2.Delivery: Instant Access
The moment your payment is approved, your account plan is upgraded automatically and the features you purchased become available at the same time. There is no separate delivery window, waiting period or approval step.
- Delivery method
- Electronic — instant access within your account
- Delivery time
- Simultaneous with payment approval (0 days)
- Delivery charge
- None
- Delivery notice
- The order summary and invoice are sent to the e-mail address on your account
3.If Access Does Not Open
If your payment was approved but your plan did not upgrade, we suggest signing out and back in first. If the problem persists, write to info@letstodomore.com with your payment reference.
If access never opens because of a technical fault and we cannot resolve it, the full amount collected is refunded.
4.Cancelling a Subscription
You can cancel your subscription at any time, without giving a reason, from the billing section of your account settings. You do not need to contact us to cancel.
Cancellation takes effect at the end of your current billing period: access continues until then, no renewal occurs at period end, and no further charge is made to your card.
5.Refunds
Subscription fees are charged in advance at the start of each billing period. For cancelled subscriptions, the fee already paid for the current period is not refunded and the service continues to the end of that period.
Fees are refunded in the following cases:
- Access never opened: if a technical fault prevented all access to the purchased plan and cannot be resolved, the full amount is refunded.
- Duplicate charge: if more than one charge was taken for the same period, the excess is refunded.
- Incorrect amount: if a charge exceeded the published list price, the difference is refunded.
- Service discontinued: if we discontinue the service, the amount corresponding to the unused period is refunded pro rata.
6.Refund Process and Timing
Send your refund request from your account e-mail address to info@letstodomore.com, stating the payment date and amount.
Requests are reviewed and answered within five (5) business days. Approved refunds are returned to the same card and the same payment method used for the purchase; refunds are not made in cash, by bank transfer or to a different card.
Once the refund is processed, it typically takes 2–14 business days to appear on your card statement, depending on your bank's workflow. That timing is controlled by your bank.
7.Right of Withdrawal
Because a TodoMore subscription is performed electronically the moment payment is approved, it falls under Article 15/1-(ğ) of the Regulation on Distance Contracts and is, as a rule, not subject to the right of withdrawal. The detail and conditions of that exception are set out in §7 of the Distance Sales Agreement.
The 30-day free trial on the Business Growth plan exists so you can evaluate the service without paying; during the trial, storage and ReView minutes stay within the Free plan limits. If you cancel within the trial, no payment obligation arises.
8.Account Deletion and Your Data
Cancelling a subscription does not delete your account; your plan drops to the free tier and your data stays accessible within that plan's limits. You can delete your account entirely from account settings.
We recommend exporting your data before deleting it. The scope of deletion and retention periods are described in the Privacy Policy and the KVKK Disclosure Notice.
9.Contact
- Legal name
- TodoMore Yazılım ve Teknoloji Hizmetleri Limited Şirketi
- info@letstodomore.com
- Address
- Ünalan Mah. Ünalan Cad. No: 1 İç Kapı No: 01 Üsküdar / İstanbul